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11 Years Warranty

Your Loom & Needles products have been designed with utmost care and patience. We know that our products will offer you the best experience, but in case you do need assistance, we’ve got your back! You can read the Loom & Needles warranty associated with each product down below.

Orthopaedic Graphite Infused Memory Foam Mattress

11 Years Warranty

Ergo Cool Max

7 Years Warranty

Ultima Cool Max

7 Years Warranty

Memory Foam Folding & Tri-fold Mattress

5 Years Warranty

Memory & Bonded Foam, Spine Support Orthoapedic Mattress

6 Years Warranty

Gravity Hybrid Euro Top 5 Zoned Zero Partner Disturbance & 7 Layered Foam, Gel Memory Plush Medium Firm Comfort Mattress

8 Years Warranty

Reactive Dual Comfort Orthopaedic 5 Zoned Gel Memory Foam Pocket Spring Medium Firm Mattress

11 Years Warranty

Euro Top Copper Infused Zero Partner Disturbance Pocket Spring Ortho Mattress

11 Years Warranty

Dual Comfort Hard & Soft Mattress

5 Years Warranty

Mattress warranties - Loom & Needles What’s covered?

While we make every effort to avoid them, errors can happen from time to time. Our Warranty covers depression of springs, sagging of foam.

Buy online mattress with 11 years warranty What’s not covered?

It’s normal for mattresses to show signs of use over the years, but we do not cover wear and tear. We also exclude soiled mattresses and damage caused by accident (including by pets), disaster or misuse.

Buy king size mattress with 11 years warranty How do I claim?

Simply email us on 278@ashokafoam.com / returns@loomandneedles.com with your invoice and images of defect and we will get back within 24 hours.
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